not only are they poor in service, Verified Purchase(What's this?)
This review is from: Chummie Premium Bedwetting Enuresis Alarm with 8 Tones and Vibration for Boys, Blue (Health and Beauty)
I wish I could leave 0 stars. About 2 weeks after I received this, the turning wheel stopped working which controls the different tones. A year later I realized we still had a bedwetting issue and maybe the lack of different tones was a culprit. I called Chummie for help and they asked when I purchased. I could not remember at the time. They stated it didn't matter when, but they would replace the base. I verified my order and it was about 1.5 years before. Despite their promise, they began saying they did not have a record of talking to me before and the warranty is only a year. I typically do not mind spending a premium for products because customer service usually reflects the investment. In this case, not only are they poor in service,but also they are dishonest. Do not buy. No change in bedwetting for us.
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