Wednesday, July 22, 2015

Ehh

2.0 out of 5 stars Ehh, July 12, 2015
Verified Purchase(What's this?)
Don't use if you have a kid sensitive to sound! It scares the crap out of them then they never want to use again.

Chummie has a life of his own!

1.0 out of 5 stars Chummie has a life of his own!, July 8, 2015
Verified Purchase(What's this?)
Chummie was a great purchase in the beginning. My child loved it, it seemed to be the helpful reminder we needed. But a few short weeks into life with Chummie- he took on his own personality. His alarm seems to go off whenever he feels like it. Middle of the night, middle of the day- you name it. And now, my child refuses to wear it since the alarm has blared and woken my child in the middle of the night even though they were not wet. Poor product design and now we are back to where we started. I would return the item since the cost was so expensive but it is past the window of return.

Constant False Alarms and no troubleshooting section for them on the "app"

1.0 out of 5 stars Constant False Alarms and no troubleshooting section for them on the "app", June 23, 2015
Verified Purchase(What's this?)
I was hopeful because of all the good reviews and my daughter was kind of excited about it too until we tried it. Within minutes of putting it on and every few seconds afterward, we got false alarms. We tried changing into clean, dry, cotton, undies and making sure it was placed in the correct spot but it would still alarm for no reason. I looked on the "app" (which is just a mobile webpage) for support but could not find any troubleshooting answers for false alarms. I'd rather return the $90 thing than have to go searching deeply in forums or wait for business hours to call them for an answer. There are so many more bedwetting alarms out there at much more reasonable prices.

not only are they poor in service

1.0 out of 5 stars not only are they poor in service, June 8, 2015
Verified Purchase(What's this?)
I wish I could leave 0 stars. About 2 weeks after I received this, the turning wheel stopped working which controls the different tones. A year later I realized we still had a bedwetting issue and maybe the lack of different tones was a culprit. I called Chummie for help and they asked when I purchased. I could not remember at the time. They stated it didn't matter when, but they would replace the base. I verified my order and it was about 1.5 years before. Despite their promise, they began saying they did not have a record of talking to me before and the warranty is only a year. I typically do not mind spending a premium for products because customer service usually reflects the investment. In this case, not only are they poor in service,but also they are dishonest. Do not buy. No change in bedwetting for us.

Not going as planned

1.0 out of 5 stars Not going as planned, June 3, 2015
Verified Purchase(What's this?)
With a 10 yr old boy, keeping it on at night has been found virtually impossible. I have tried lots of things. We have resorted to ace bandages wrapped around his waist. I am thinking about purchasing the armband and giving that a try.

Works...for a short time,

2.0 out of 5 stars Works...for a short time, May 25, 2015
Verified Purchase(What's this?)
I bought this for my son. We had it for quite awhile before we started using it. It works well while it works but we only used it for about 3 months and then it stopped working. I'm not sure if the head unit or the sensor unit is broken. The head unit beeps twice when you plug the sensor in, signaling that the system is ready to work. I run the faucet and stick the sensor in the stream of water and nothing happens. When it worked, even moisture on your hands would set it off. The 2 star rating is for our unit's lack of quality and what I would consider a defective unit.