Many False alarms. Contacted company. No resolution. Returned

These are True and Complete Reviews from Amazon Customers who Purchased Chummie Premium Bedwetting Alarm in 2014. 

1.0 out of 5 stars Many False alarms. Contacted company. No resolution. Returned, June 11, 2014

By 

KMN - See all my reviews

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This review is from: Chummie Premium Bedwetting (Enuresis) Alarm Treatment System for Boys TC300B, Blue (Health and Beauty)

We bought this alarm after have a few incidents of false alarming with the Wet Stop 3. We hoped that this alarm (which is 3X more expensive) would operate without false alarms. The first night, we had three false alarms in a row, twenty minutes apart. This gave him just enough time to almost fall asleep before each alarm. Torture. After the third alarm, we gave up and went back to Wet Stop 3. We contacted the company and they told us that the alarms were because of oils from our fingers on the sensors. They instructed us to clean the sensor an try again. We followed their instructions exactly and the false alarms continued that night. Very frustrating. We ended up returning this device to Amazon.

The alarm treatment program seems to be working, by the way. Our 10-year-old is very motivated and responding well to the night-time alarm. Chummie, however, is not worth the money. We will endure the occasional false alarm with the WetStop3 rather than trying another expensive brand that doesn't work. We are two-and-a-half weeks into the program and he is having dry nights about half the time already (after 10 years of being wet every night!).

On a positive note, AMAZON IS AWESOME!! They refunded our money in ful